Although the web hosting service supplied by the different companies seems the same, every provider has a personalized platform with its own modifications and ways to execute given operations. That is why, an info-rich knowledge base will be very helpful both for people with little to no experience and for technically knowledgeable individuals who will ultimately discover how certain tasks are done, but will waste precious time meanwhile. The aim of such a knowledge base is to make the service fast and easy to use, saving users loads of time and effort. The end result is happier customers, as they can easily find the information they are seeking, and significantly less work for the customer support team, because typically most of the enquiries and difficulties that clients have got are already described in the knowledge base. In case the articles themselves are written well and encompass more things, you will be able to discover more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

If you buy a cloud hosting plan from us, you’ll obtain access to our detailed online documentation where you will find info on just about everything associated with our web hosting solutions. The topics cover anything from how to create an email address on your smartphone, to how to do various things using an .htaccess configuration file. The articles themselves are written in a simple-to-understand manner and offer detailed guidelines on how to carry out a specific task inside your Hepsia Control Panel. You can also find info that’s not associated directly with Hepsia, for example one that concerns Internet apps on your desktop PC. The complete collection of articles will be available in the Control Panel’s Help section, but those that are relevant to a specific Control Panel section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you will be able to learn de facto everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared a detailed online knowledge base for all our present and prospective clients, so in case you purchase a semi-dedicated server package from us, you’ll be able to find any information that you need at any time. We’ve got a vast number of informative articles, which will help you better understand what’s going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are simply two instances. Our elaborate tutorials will help you do anything you need – extract files from an archive, import a database, redirect a domain name, and so on. Also, we also have troubleshooting instructions, which will permit you to discover what precipitates a specific problem and the viable solutions for it. If you aren’t able to send email messages or your domain name returns a 500 Internal Server Error message, for example, you can resort to our knowledge base and recover the issue without delay. You can access the articles through any Control Panel section, as well as through the all-encompassing Help section.