Usually customers consider just the features they will get with a specific cloud hosting plan and forget something just as important - the service uptime. As effective as a plan can be, frequent downtimes may result in lower search engine rank and lost customers no matter what the reason behind them might be. After all, really a few people would come back to an Internet site which is unavailable half the time, not mentioning the lost funds assuming you have invested in an advertising campaign. That is why, when you purchase a new web hosting plan, you should ensure that the service is going to be stable and your Internet sites will be online constantly. This means more visitors, or in case you have an online store, for instance, higher uptime usually means happier customers.

Service Uptime Guarantee in Cloud Hosting

When you get a cloud hosting plan from us, we ensure that your websites are going to be operational no less than 99.9% of the time. We have practically eradicated the web server downtime by using a sophisticated cloud hosting platform in which independent clusters of servers address every aspect of the overall service - files, databases, e-mails, and so on. In this way, if there is a problem with a server, the other machines included in the cluster will simply take over and your websites will not be affected the slightest bit. In order to avoid any infrastructure troubles, we furthermore have diesel-powered backup generators and several independent Internet providers. Skilled admins keep tabs on the web servers 24/7 to correct any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Hosting

With our semi-dedicated server solutions, you're going to take advantage of a 99.9% service uptime and you can now forget about any issues you may have experienced with other service providers. Different to the majority of hosting companies, we do not manage everything on a single hosting server. As an alternative, every single part of the hosting service, including the file storage, e-mail messages, databases, CP, statistics, etc., has its own clusters of servers. If one server fails, the others shall take over, so your internet sites will never be affected. We use a cutting edge load-balancing platform that ensures the best performance of both our web servers and the internet sites accommodated on them. Several different Internet providers and diesel powered generators are our backup in the event of an infrastructural problem, while a team of expert administrators, that's available 24/7, keeps track of the system in case there are software issues. With our semi-dedicated packages, your websites are going to be working no matter what.

Service Uptime Guarantee in VPS Hosting

If you get a Virtual Private Server through us, we warrant that the physical hosting server your account is created on will be up and running a minimum of 99.9% of the time. While we can't control what you do with your VPS and what you install on it, we will make certain that the main machine is going to work 24/7 with no disturbances. Our facilities have a number of Internet providers as well as backup power generators to ensure the constant work of all web servers accommodated there. If you experience an issue with any virtual server on the physical one, we have a crew of experienced admins to eradicate it in a very timely manner and to to guarantee the other virtual private server accounts on that web server will not be affected. We use only new, meticulously tested hardware components for all the web servers in which new virtual accounts are set up.

Service Uptime Guarantee in Dedicated Web Hosting

Our dedicated plans include a 99.9% server and network uptime warranty and routine maintenance procedures are part of the other .01% of the time. We test out each and every server extensively before we hand it over to the client and we use new hardware components to avoid any prospect of hardware failures. Any unpredicted software problems are going to be resolved straight away by our system admins as they keep an eye on all of the web servers 24/7. To avoid infrastructural troubles, our data center in downtown Chicago employs powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your web sites are flooded, we can respond immediately and filter the unwelcome traffic before it reaches your dedicated server and disrupts the proper operation of your web sites.